Get In Touch


g 22 west field shopping centre,

god dod road ,surat.


Frequently Asked Question!

We offer free shipping on all orders over Rs. 449. However, for orders to be delivered outside of India, a fixed shipping fee of Rs. 1199 per order is applicable. This fee remains the same regardless of the order size or weight. We aim to provide transparent and affordable shipping options for our customers, ensuring a seamless shopping experience both locally and internationally.


We aim to dispatch your order within 24-48 hours of placement, and you’ll receive a tracking link via email and SMS upon dispatch. Personalised jewellery orders may take approximately 14 days to be dispatched, ensuring meticulous customization.


We work with leading logistics partners in India to provide a seamless delivery experience for your jewellery. After order confirmation, we typically dispatch your order within 48 hours. Once dispatched, most deliveries are completed within 4-6 business days, varying based on your location. We strive to ensure a speedy and reliable delivery process to bring joy to your doorstep. To track the status of your order, please visit :

Absolutely! We deliver to almost all Pin-Codes across India, spreading happiness from north to south, east to west. To check if we can deliver to your address, simply head to the product page and enter your Pincode. We’re here to bring our delightful products right to your doorstep. Happy shopping!


We prioritize your delivery experience and collaborate with reputable shipping partners in India to ensure excellence. Rest assured, our courier partner will send you a text message when your jewellery is out for delivery, keeping you informed along the way. However, we regret to inform you that we cannot provide an assurance of a call at the time of delivery. We appreciate your understanding and look forward to bringing joy to your doorstep in a timely manner.


We work with some of the leading logistics companies for our jewellery deliveries. If you wish to receive your order on a specific day/time, we can send a request to our delivery partners, however, please note that this is not an assured service. 

While we understand the desire for faster delivery, currently we do not offer faster or same-day delivery. However, we do have stores in select cities.

To find the nearest store, please visit: Store Locator – GIVA. 

We are actively working to partner with leading players to provide same-day delivery in the future. Stay tuned for updates! We appreciate your patience and understanding.


Once your order is shipped, you’ll be notified over a text message, email, and even a WhatsApp message from us, complete with the details of our trusted delivery partner and your unique tracking ID. 

You can also hop over to our tracking page at to keep a close eye on your precious package. 

Happy tracking!

If you’re unable to collect the order yourself, we would suggest you to please ask your neighbour to collect the order on your behalf. If that’s not possible, you can ask the Delivery Executive to deliver the order to you on the following day. Please note that this is not an assured service and would depend solely on your interaction with the Delivery Executive


Your Loyalty Program comes with a host of amazing features! Here are some of them:

  • You will receive 5% cashback on all purchases, which will be credited as GIVA Coins.
  • Enjoy 5% cashback on GIVA wallet recharges upto Rs. 5000
  • Receive 10% cashback on all recharges above Rs. 5000
  • If you place an order during your birthday week, we will include a special birthday gift with your order!
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